Terms of service

Terms of Service

These terms apply to all purchases from the online store operated by VX phones UK LTD, 278 St Helens Rd, Bolton BL3 3QA, United Kingdom. By using our store or placing an order, you agree to these terms.

1. Orders

When you place an order, you will receive an email confirming we have received it. A contract is formed when we dispatch your order. We may refuse or cancel an order, for example if an item is out of stock or there is a pricing error, in which case you will be fully refunded.

2. Prices and payment

All prices are shown in pounds sterling (GBP) and include VAT where applicable. Shipping within the UK is free. Payment is taken at the time of order.

3. Products

We make every effort to describe and display our products accurately. Colours and appearance may vary slightly due to screen settings. Please check that an accessory is compatible with your device model before ordering.

4. Delivery

We deliver within the United Kingdom only. Delivery usually takes 8–10 days. See our Shipping Policy for full details.

5. Returns and refunds

You can return items within 30 days of delivery for a full refund. See our Refund Policy for full details. Your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 are not affected.

6. Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot be limited by law. Otherwise, we are not responsible for losses that were not foreseeable.

7. Use of our store

You agree not to misuse our website or attempt to interfere with its operation. All content on this store belongs to VX phones UK LTD or its licensors.