Sometimes we offer accessories for new phone models on pre-order before they arrive in stock.
How pre-orders work
- Pre-order products are clearly marked on the product page with an expected dispatch date.
- Payment is taken when you place your pre-order.
- We dispatch pre-orders as soon as stock arrives.
Delays
If the expected date changes, we will email you. You can then choose to wait or cancel for a full refund.
Cancelling a pre-order
You can cancel a pre-order at any time before it is dispatched and receive a full refund.
Mixed orders
If your order includes both in-stock and pre-order items, we may send the in-stock items first at no extra cost.
Contact us
Email: vxphones@outlook.com
Phone: +44 7572 041684
Address: 278 St Helens Rd, Bolton BL3 3QA, United Kingdom