Shipping policy

Shipping Policy

Free UK shipping

We offer free shipping on all orders delivered within the United Kingdom. There is no minimum spend.

Processing time

Orders are processed and dispatched within 1–2 business days (Monday to Friday, excluding UK bank holidays).

Delivery time

Delivery usually takes 8–10 days from the date of your order. You will receive a confirmation email with tracking details (where available) once your order has been dispatched.

Where we ship

We currently ship to addresses in the United Kingdom only.

Delays and lost parcels

Occasionally deliveries may be delayed by the carrier, bad weather or busy periods. If your order has not arrived within 10 days, please contact us and we will help track it down or arrange a replacement.

Wrong address

Please check your delivery address carefully at checkout. If you notice a mistake, contact us as soon as possible so we can update it before dispatch.

Contact

Email: vxphones@outlook.com
Phone: +44 7572 041684