Consumer Rights Notice

As a UK customer you have legal rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Our policies never reduce these rights.

Goods must be

of satisfactory quality, free from faults and defects;
fit for purpose, including any purpose you told us about;
as described, matching the description and photos on our store.

If something is wrong

Within 30 days of delivery you can reject faulty goods and get a full refund.
After 30 days and up to 6 months, you are entitled to a repair or replacement. If that fails, you can get a refund.
After 6 months, you may still be entitled to a repair, replacement or refund, but you may need to show the fault was there at delivery.