Order Processing Policy

Here is what happens after you place an order with us.

1. Order confirmation

You will receive an email confirming your order straight away. Please check your details and contact us quickly if anything is wrong.

2. Processing

Orders are packed and dispatched from our Bolton shop within 1–2 business days (Monday to Friday, excluding UK bank holidays). Orders placed on weekends or bank holidays are processed on the next business day.

3. Dispatch

When your order is sent, you will receive a shipping confirmation with tracking details where available.

4. Delivery

Delivery is free across the UK and usually takes 8–10 days from the date of your order.

Changing your order

If you need to change your order or delivery address, contact us before it is dispatched.

Contact us

Email: vxphones@outlook.com
Phone: +44 7572 041684
Address: 278 St Helens Rd, Bolton BL3 3QA, United Kingdom