We take fraud seriously to protect our customers and our business.
How we protect you
- All payments go through Shopify's secure, encrypted checkout.
- Orders are automatically screened for signs of fraud.
- We never ask for your full card details or passwords by email, phone or text.
Order checks
If an order looks unusual, we may contact you to confirm details before dispatch. If we cannot verify an order, we may cancel it and issue a full refund.
If you suspect fraud
If you receive a suspicious message claiming to be from us, or notice an order you did not place, contact us immediately and also contact your bank.
Contact us
Email: vxphones@outlook.com
Phone: +44 7572 041684
Address: 278 St Helens Rd, Bolton BL3 3QA, United Kingdom